Refund Policy


Please read the following carefully, then send us a refund request in the contact form. Requests for a refund must be clear and acceptable:

  • Before you buy, be sure to request a trial account. We have set up a trial account so that you can test it and if you are not satisfied, do not buy a long-term service.
  • If your internet speed is slow, you will not be able to see and use our IP TV services and then request a refund.
  • The Wizsmartv’s team is always ready to respond 24 hours a day, seven days a week, and if you can’t set up the IPTV service on the devices you have for any reason, it won’t include refunds. Please see and learn the necessary tutorials on setting up IPTV.
  • If you made a mistake in choosing the service and completed the payment, contact us with our contact form and explain your request, then our support team will review it and accept and do the refund.
  • If your account expires 7 days later, the refund request will not be accepted.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.